privacy policy

 

Privacy Policy
Effective Date: November 1, 2025

This Privacy Policy describes how Uncharted Coffee LLC (“Uncharted Coffee,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website (unchartedcoffee.myshopify.com) or interact with our brand on other platforms, including the Target Platform.

We are committed to protecting your privacy and handling your data responsibly.

1. Collecting Personal Information

When you shop with us—whether through our Shopify store or other platforms—we collect certain information to process your orders, improve our services, and comply with legal requirements.

Device Information

  • Examples: IP address, browser type, time zone, cookie data, pages viewed, and interactions

  • Purpose: To optimize website performance and personalize your experience

  • Source: Automatically collected using cookies, tags, and similar technologies

  • Disclosure: Shared with Shopify and analytics providers

Order and Account Information

  • Examples: Name, email, shipping and billing address, phone number, and payment details

  • Purpose: To fulfill your order, communicate with you, prevent fraud, and provide support

  • Source: Collected directly from you

  • Disclosure: Shared with Shopify, payment processors, shipping carriers, and support vendors

Customer Support Information

  • Examples: Order details, messages, email content

  • Purpose: To help resolve inquiries and provide assistance

  • Source: Collected from you via contact or support channels

  • Disclosure: Shared with internal staff and authorized customer service contractors

2. Orders Through the Target Platform

If you place an order through Target.com, we receive limited Personal Information from Target to fulfill that order. This may include:

  • Your name

  • Shipping address

  • Contact information

  • Details of the order

We use this data only to:

  • Ship your order

  • Confirm or cancel your order

  • Provide order-related customer support

We do not:

  • Use guest information from Target to send marketing communications

  • Conduct surveys, contests, or sweepstakes using Target guest information

We may share guest data with contractors or shipping partners solely to fulfill your order or comply with legal obligations.

This data remains subject to Target’s Privacy Policy.

3. Behavioural Advertising (Shopify Website Only)

We may use cookies and advertising tools (e.g., Google Analytics, Facebook Pixel) on our website to serve you personalized ads. This does not apply to guest information received from Target.

To opt out of targeted advertising, you can use these links:

4. Cookies

Our site uses cookies for essential functions like:

  • Maintaining your shopping cart

  • Remembering preferences

  • Improving performance

You can manage cookies through your browser settings. Blocking cookies may impact your experience.

5. Data Retention

We retain your Personal Information for as long as necessary to provide services, comply with legal obligations, or resolve disputes. You may request deletion of your data unless we are legally required to keep it.

6. Data Security

We use industry-standard security measures to protect your Personal Information from unauthorized access or disclosure. Access to data is limited to authorized personnel and service providers.

7. Your Rights

Depending on where you live, you may have the right to:

  • Access the data we hold about you

  • Request correction or deletion

  • Object to certain types of processing

  • Request a copy of your data in a portable format

To exercise these rights, please contact us (see the end of this policy).

8. Policy Updates

We may update this Privacy Policy to reflect changes to our practices or for legal reasons. Any material changes will be posted clearly on this page. The “Effective Date” at the top indicates when it was last revised.

Contact Info for Guest Inquiry

If you have questions or concerns about this Privacy Policy or how we handle your Personal Information, please contact us at:

Uncharted Coffee Supply 

3131 NE 7th Ave Miami FL 33137

hello@unchartedcoffee.com